PRIVACY POLICY
TruTrade LLC respects your privacy and is committed to protecting the personal information of our customers and website users. This Privacy Policy explains how TruTrade LLC collects, uses, stores, and protects your personal information.
By using the TruTrade LLC website, software, or services, you consent to the practices described in this Privacy Policy.
Information We Collect
When you interact with TruTrade LLC, we may collect certain personal information, including but not limited to:
Name
Mailing address
Phone number
Email address
Contact preferences
Device identifiers
IP address
Location data
Payment information
Browser and device information
This information may be collected when you:
purchase software or services
register an account
request information
interact with our website or platform
How We Use Your Information
The personal information we collect may be used for the following purposes:
processing transactions
delivering software and services
communicating product updates and announcements
improving our services and customer experience
security monitoring and fraud prevention
internal auditing and data analysis
customer support and account management
We may also use personal information to send important communications regarding purchases, service updates, or policy changes. Because these communications are essential to your use of TruTrade services, you may not opt out of receiving them.
Marketing emails may be opted out of at any time by using the unsubscribe link provided in email communications.
Personal Information Sharing
TruTrade LLC does not sell, rent, or share your personal information with third parties for marketing purposes.
Your information may be shared only with trusted third-party service providers who assist in operating our business, including:
payment processors
data storage providers
customer support platforms
email and communication services
These service providers are contractually obligated to protect your data and use it only for the services they provide.
Non-Personal Information
We may collect certain information that does not directly identify individuals. This may include:
browser type
device type
operating system
website usage activity
time zone
referring URLs
This information is used to improve our website, products, services, and advertising effectiveness.
Aggregated data is considered non-personal information under this Privacy Policy.
Cookies and Tracking Technologies
TruTrade LLC websites and services may use cookies and similar technologies to improve user experience and analyze website traffic.
Cookies help us:
understand user behavior
measure marketing effectiveness
improve website performance
enhance functionality
You may disable cookies through your browser settings; however, certain website features may not function properly if cookies are disabled.
Log Files and Analytics
Our systems may automatically collect certain technical information including:
IP address
browser type
internet service provider
referring and exit pages
operating system
date and time stamps
clickstream activity
This information helps us understand usage trends, improve services, and monitor website performance.
Email Communications and Tracking
Some TruTrade email communications may include tracking technologies such as click-through links or pixel tags to help us understand user engagement and improve communication effectiveness.
If you prefer not to be tracked through email engagement metrics, you should avoid clicking links within marketing emails.
Data Security
TruTrade LLC takes the protection of your personal information seriously.
We use appropriate technical and organizational safeguards including:
encryption technologies such as TLS
secure third-party data processors
restricted access to sensitive information
While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Access to Personal Information
You may request access to the personal information we hold about you and request corrections or updates if the information is inaccurate.
Requests may also be made to delete personal data where retention is not required for legal or legitimate business purposes.
To make such requests, please contact:
Requests that are unreasonable, repetitive, or jeopardize security or privacy may be declined.
Public Forums and Shared Content
Posting information in forums, chat rooms, or other public areas of the TruTrade website is strictly prohibited
SMS Policy
TruTrade LLC may offer SMS communication for account updates and service notifications.
To join, text START
To opt out, text STOP
Message and data rates may apply.
For assistance, contact:
Children’s Privacy
TruTrade services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from anyone under the age of 18. If we become aware that such information has been collected, it will be removed promptly.
Changes to This Privacy Policy
TruTrade LLC reserves the right to update or modify this Privacy Policy at any time.
Updates will be posted on this page, and your continued use of our services constitutes acceptance of any revisions.
© 2018–2026 TruTrade LLC. All Rights Reserved.
Disclaimer:
All trading involves risk. Past performance of any security, market, financial product, or trading strategy does not guarantee future results or returns. Any examples, testimonials, or marketing materials are provided for illustrative purposes only and should not be interpreted as a promise or guarantee of results. Individual outcomes will vary. Traders are solely responsible for their trading decisions based on their financial circumstances, objectives, risk tolerance, and liquidity needs. TruTrade provides technology tools only and does not provide investment advice, brokerage services, or financial advisory services. Carefully consider all risks and expenses before trading. Access to funded capital is subject to qualification requirements. Timeframes are estimates and may vary. Trading involves risk and is not suitable for all individuals