TruTrade Support TicketING SYSTEM
⚠️ TRUTRADE PAID CLIENTS ONLY
All Support Tickets Will Be Verified Before a Response is Provided.
CUSTOMER SUPPORT
Hours of Operation: Monday – Friday, between 9:00 a.m. and 5:00 p.m. MST
First time signing up?
- Sign Up or Login:
Begin by registering for your TruTrade membership through our sign-up page.https://trutrade.io/register - Pending Approval:
After signing up, you’ll receive an email confirming that your membership is pending approval. - Account Approved:
Once approved, you’ll receive another email stating your membership is active. This email will include:- A link to access our User & Training videos
- A link to submit a support ticket if needed
- Log In & Get Started:
You can now log into your account to:- Watch How To Videos videos to assist you if needed
- Submit a support request for any technical or setup assistance
**IF YOU HAVE PREVIOUSLY SIGNED UP AS A MEMBER, PLEASE LOG IN**
Already a member?
- Login Below to Submit a Support Ticket:
Begin by logging in to your TruTrade membership by using the login area below. *Once you are logged in. You can submit a support ticket for any technical or setup assistance
Please login or create an account to access the Customer Support Portal
SUPPORT CODE OF CONDUCT:
Customer agrees to behave cordially and respectfully when interacting with customer support. TruTrade reserves the right to withhold customer support who violates our code of conduct
© 2018–2026 TruTrade LLC. All Rights Reserved.
Disclaimer:
All trading involves risk. Past performance of any security, market, financial product, or trading strategy does not guarantee future results or returns. Any examples, testimonials, or marketing materials are provided for illustrative purposes only and should not be interpreted as a promise or guarantee of results. Individual outcomes will vary. Traders are solely responsible for their trading decisions based on their financial circumstances, objectives, risk tolerance, and liquidity needs. TruTrade provides technology tools only and does not provide investment advice, brokerage services, or financial advisory services. Carefully consider all risks and expenses before trading. Access to funded capital is subject to qualification requirements. Timeframes are estimates and may vary. Trading involves risk and is not suitable for all individuals