TRUTRADE LIMITED MONEY-BACK GUARANTEE
Overview
TruTrade LLC (“TruTrade”) offers a Limited Money-Back Guarantee on eligible software purchases made in combination with QuickFund Services. This guarantee is designed to support customers through the proprietary trading firm evaluation process.
Limited Money-Back Guarantee
Subject to the terms and conditions outlined below, if the customer is not funded at the agreed-upon level by the third-party proprietary trading firm within thirty (30) trading days from the Guarantee Start Date, the customer may be eligible for a refund of the purchase price paid for the TruTrade software package and QuickFund Services.
Eligible evaluation account reset fees may also be reimbursed or credited, subject to verification and compliance with this Agreement.
Guarantee Start Date
The Guarantee Start Date is defined as the date the first trade is placed on the customer’s proprietary trading firm evaluation account.
Eligibility Requirements
To qualify for the Limited Money-Back Guarantee, the customer must:
Purchase a TruTrade software package bundled with QuickFund Capital Access Services
Actively participate in the proprietary trading firm evaluation process; however, the QuickFund services do all the heavy lifting
Maintain an active evaluation account in good standing
Individual Use Only
This guarantee applies solely to the original purchaser and is non-transferable.
The following are strictly prohibited:
Purchasing on behalf of others
Sharing software access or account credentials
Pooling funds or participating in group arrangements
Using multiple individuals under a single purchase
Violation of these terms may result in termination of services and voiding of the guarantee.
Good Faith Participation
Customers must participate in the evaluation process in good faith.
The guarantee will be void if TruTrade determines that the customer:
Attempts to manipulate or bypass evaluation requirements
TruTrade reserves the right to review account activity and evaluation records to determine compliance.
Customer Responsibilities
Customers are responsible for:
Providing any requested information
Maintaining an active and compliant evaluation account
Failure to meet these responsibilities may result in ineligibility for the guarantee.
Evaluation Account Resets
If an evaluation account reaches its maximum drawdown or fails to meet the required criteria, the customer must reset the account within 24 hours to continue the evaluation process.
Failure to do so may void the guarantee.
Reset Fees
Customers are responsible for all evaluation account reset fees required by the proprietary trading firm.
TruTrade does not pay these fees in advance.
Reset Fee Reimbursement
Eligible reset fees may be reimbursed or credited if the customer successfully meets the funding requirements, subject to verification and proof of payment.
Limitations of Guarantee
This Limited Money-Back Guarantee applies only to:
The purchase price of TruTrade software bundled with QuickFund Services
Eligible evaluation account reset fees
This guarantee does not apply to:
Trading losses
Brokerage or platform fees
Proprietary firm fees
Market-related losses
Any third-party expenses
Important Disclosure
This Limited Money-Back Guarantee applies only to the evaluation funding process conducted by third-party proprietary trading firms.
TruTrade does not guarantee trading performance, profits, or financial outcomes.
Trading financial instruments involves substantial risk and is not suitable for all individuals.
Verification & Final Determination
TruTrade reserves the right to:
Verify all customer activity and compliance
Request documentation
Determine eligibility for the guarantee at its sole discretion
© 2018–2026 TruTrade LLC. All Rights Reserved.
Disclaimer:
All trading involves risk. Past performance of any security, market, financial product, or trading strategy does not guarantee future results or returns. Any examples, testimonials, or marketing materials are provided for illustrative purposes only and should not be interpreted as a promise or guarantee of results. Individual outcomes will vary. Traders are solely responsible for their trading decisions based on their financial circumstances, objectives, risk tolerance, and liquidity needs. TruTrade provides technology tools only and does not provide investment advice, brokerage services, or financial advisory services. Carefully consider all risks and expenses before trading. Access to funded capital is subject to qualification requirements. Timeframes are estimates and may vary. Trading involves risk and is not suitable for all individuals